Badge showing a 10 year warranty.

Warranty and Aftersales Support

Technical Support

  • Please first refer to the Frequently Asked Questions (FAQs)
  • Send us an email us at
  • If you are in Brisbane, visit our office during business hours

Warranty and Service

  • Domestic Juicers: The motor is covered by a 10 year warranty, parts are covered by a 2 year warranty
  • Commercial Juicers: The motor and parts are covered by a 1 year warranty
  • If you have purchased a Hurom juicer from a retail store such as Myer and you are having issues, please DO NOT return your juicer to store. Contact us directly for troubleshooting/return instructions.
  • To file a warranty claim, please complete the online warranty claim
  • Replacement Parts can be purchased from our Online Shop
  • If you need help identifying your model, email a picture of your juicer, and a picture of the labels on the base of the juicer to

Unapproved Products

When considering a Hurom purchase, please be aware of overseas Hurom products that are being offered for sale by unauthorised sellers both within Australia and abroad. These products may be counterfeit; they may contain foreign AC plugs; and they will not have passed Australia Electrical Approvals. Subsequently, they will not be covered under warranty.